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    Service Designers - Senior/Junior for Itch


    Itch is looking for an experienced service designer, as well as one that is a little less experienced to join our freshly started business design studio in Malmö. In our studio we are all designers with various backgrounds, and you will join as one of the team, taking the holistic and strategic design perspective, but with a clear creative and innovative approach, and not least a digital mindset as the new normal. 

    Our view 

    Strategic Service- and Business designers take creative and people-centered innovation and make it happen in the real world. By using strategy, business know-how, creative thinking and a large pinch of pragmatism, we help companies turn their wildest ideas into innovative businesses with long-term viability. This could be all about breathing life into brand new services or help supporting the Interna capacity building for our clients. 

    So who are you? 

    The ideal candidates firmly believe in the power of design thinking with the customer perspective at heart. You understand how and why designing products and services can drive strategic growth and business for our clients. You must have the ability to work with in a team with a range of talent such as: UX-design, visual design, modern management consulting, business design, analytics and more to discover and bring a variety of concepts and products to life. You will work with the team to drive the design process forward, sometimes in great ambiguity, to gain the outside-in perspective, find new customer insights, explore growth opportunities, define strategy, create tangible design expressions, communicate the vision, and ultimately help our clients get new offers to market. 

    Your past as a Senior 

    You have several years of experience from working with service design or business design on a senior level. Over the years you have developed a broad and holistic “T-shape” competence profile, and you probably have a background from being a specialist within for example UX, digital design, creative direction, marketing, concept development or similar. You have worked on the agency/consultancy side, or as an entrepreneur, or maybe in business innovation. You are a curious, digitally savvy person, with a positive attitude towards change, and your favorite questions begin with “why” or “what if”. You can listen as well as talk, and you love solving and reframing business problems. 

    Your past as a Junior 

    We hope that you have some experience from working with Service Design, but you could also be fresh out of school with a relevant degree. In that case we think is it’s an added bonus if you have some practical experience from digital design, creative direction, marketing, concept development or similar.  

    What are you joining 

    itch is just getting started in Malmöand this is a real opportunity for an entrepreneurial spirit to help shape and grow the business design studio of tomorrow. We are a small but growing team with big ambitions, and on our side, we have our 220+ colleagues at itch in Stockholm, Gothenburg and Oslo, as well as the entirety of our parent company Acando, with whom we can join forces to take on the world. 

    Want to know more? Please contact the responsible recruiter, Kristoffer Johansson, , 0709 38 78 18